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@article{180276,
author = {Tanu Jayswal and Mahima Bhatt and Dr.U.K.Farooqui},
title = {Bridging the Justice Gap: Harnessing Generative AI to Empower Illiterate and Semi-Literate Populations},
journal = {International Journal of Innovative Research in Technology},
year = {2025},
volume = {12},
number = {1},
pages = {708-712},
issn = {2349-6002},
url = {https://ijirt.org/article?manuscript=180276},
abstract = {Millions of people worldwide, especially those
who are illiterate or semi-literate, struggle to access
justice due to the complexity of legal systems.
Understanding legal rights, filing complaints, or even
interpreting legal documents can be overwhelming for
individuals who cannot read or write fluently. This gap
in legal accessibility leads to social exclusion,
exploitation, and the inability to seek justice when
needed. Generative AI offers a promising solution to
bridge this divide by making legal information more
accessible and understandable. AI-powered tools, such
as voice-activated chatbots, speech-to-text systems, and
document simplification technologies, can help
individuals engage with legal systems in a way that does
not require advanced literacy skills. By leveraging
natural language processing (NLP) and machine
learning, these AI-driven solutions can translate
complex legal jargon into simple, easy-to-understand
language, ensuring that individuals can comprehend
their rights and available legal options. Additionally, AI
can enhance the efficiency of legal professionals and
community organizations that work with marginalized
populations. Automated document drafting, real-time
legal assistance, and multilingual support can reduce
the burden on legal aid providers while expanding their
reach to underserved communities. However, the
implementation of AI in the legal sector comes with
challenges, including concerns about data privacy,
ethical biases in AI models, and the need for human
oversight to ensure fairness and transparency.
This paper explores the potential of generative AI in
improving legal accessibility for illiterate and semi
literate populations, addressing both its opportunities
and limitations. By responsibly leveraging AI
technology, we can work toward a more inclusive
justice system where legal assistance is available to all,
regardless of literacy level.},
keywords = {AI-driven legal assistance, Illiteracy, Justice gap, Legal empowerment.},
month = {June},
}
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