Bridging the Justice Gap: Harnessing Generative AI to Empower Illiterate and Semi-Literate Populations

  • Unique Paper ID: 180276
  • PageNo: 708-712
  • Abstract:
  • Millions of people worldwide, especially those who are illiterate or semi-literate, struggle to access justice due to the complexity of legal systems. Understanding legal rights, filing complaints, or even interpreting legal documents can be overwhelming for individuals who cannot read or write fluently. This gap in legal accessibility leads to social exclusion, exploitation, and the inability to seek justice when needed. Generative AI offers a promising solution to bridge this divide by making legal information more accessible and understandable. AI-powered tools, such as voice-activated chatbots, speech-to-text systems, and document simplification technologies, can help individuals engage with legal systems in a way that does not require advanced literacy skills. By leveraging natural language processing (NLP) and machine learning, these AI-driven solutions can translate complex legal jargon into simple, easy-to-understand language, ensuring that individuals can comprehend their rights and available legal options. Additionally, AI can enhance the efficiency of legal professionals and community organizations that work with marginalized populations. Automated document drafting, real-time legal assistance, and multilingual support can reduce the burden on legal aid providers while expanding their reach to underserved communities. However, the implementation of AI in the legal sector comes with challenges, including concerns about data privacy, ethical biases in AI models, and the need for human oversight to ensure fairness and transparency. This paper explores the potential of generative AI in improving legal accessibility for illiterate and semi literate populations, addressing both its opportunities and limitations. By responsibly leveraging AI technology, we can work toward a more inclusive justice system where legal assistance is available to all, regardless of literacy level.

Copyright & License

Copyright © 2026 Authors retain the copyright of this article. This article is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

BibTeX

@article{180276,
        author = {Tanu Jayswal and Mahima Bhatt and Dr.U.K.Farooqui},
        title = {Bridging the Justice Gap: Harnessing Generative AI to Empower Illiterate and Semi-Literate Populations},
        journal = {International Journal of Innovative Research in Technology},
        year = {2025},
        volume = {12},
        number = {1},
        pages = {708-712},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=180276},
        abstract = {Millions of people worldwide, especially those 
who are illiterate or semi-literate, struggle to access 
justice due to the complexity of legal systems. 
Understanding legal rights, filing complaints, or even 
interpreting legal documents can be overwhelming for 
individuals who cannot read or write fluently. This gap 
in legal accessibility leads to social exclusion, 
exploitation, and the inability to seek justice when 
needed. Generative AI offers a promising solution to 
bridge this divide by making legal information more 
accessible and understandable. AI-powered tools, such 
as voice-activated chatbots, speech-to-text systems, and 
document simplification technologies, can help 
individuals engage with legal systems in a way that does 
not require advanced literacy skills. By leveraging 
natural language processing (NLP) and machine 
learning, these AI-driven solutions can translate 
complex legal jargon into simple, easy-to-understand 
language, ensuring that individuals can comprehend 
their rights and available legal options. Additionally, AI 
can enhance the efficiency of legal professionals and 
community organizations that work with marginalized 
populations. Automated document drafting, real-time 
legal assistance, and multilingual support can reduce 
the burden on legal aid providers while expanding their 
reach to underserved communities. However, the 
implementation of AI in the legal sector comes with 
challenges, including concerns about data privacy, 
ethical biases in AI models, and the need for human 
oversight to ensure fairness and transparency. 
This paper explores the potential of generative AI in 
improving legal accessibility for illiterate and semi
literate populations, addressing both its opportunities 
and limitations. By responsibly leveraging AI 
technology, we can work toward a more inclusive 
justice system where legal assistance is available to all, 
regardless of literacy level.},
        keywords = {AI-driven legal assistance, Illiteracy,  Justice gap, Legal empowerment.},
        month = {June},
        }

Cite This Article

Jayswal, T., & Bhatt, M., & Dr.U.K.Farooqui, (2025). Bridging the Justice Gap: Harnessing Generative AI to Empower Illiterate and Semi-Literate Populations. International Journal of Innovative Research in Technology (IJIRT), 12(1), 708–712.

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