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@article{181635,
        author = {DR. PARAG RAMESH KARULKAR and MR. TUSHAR CHANDAR MHATRE},
        title = {“Mobile Banking: A Comparative Study of Selected Public and Private Sector Banks in India”},
        journal = {International Journal of Innovative Research in Technology},
        year = {2025},
        volume = {12},
        number = {1},
        pages = {6060-6068},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=181635},
        abstract = {Technological advancements have significantly transformed India's financial sector, with mobile banking and wallets becoming central to modern banking. As of 2024, there are approximately 7.1 billion smartphone users worldwide, reflecting widespread global adoption. In India, the number of smartphone users reached around 659 million, making it the second-largest smartphone market after China. This growth is driven by affordable devices, competitive data plans and expanding 4G/5G networks and about 72.57% use mobile banking. Banks are prioritizing digital services to enhance customer convenience, reduce physical operations and increase efficiency. Mobile banking offers services like account access, fund transfers, bill payments and ATM locators. Mobile wallets, requiring minimal setup such as mobile numbers and basic KYC, support limited transaction-based functions. Key players of mobile wallets include Paytm, SBI Buddy, Airtel Money, ICICI Pockets and others. It uses Near Field Communication (NFC), a short-range wireless technology that enables mobile phones to function as transit passes and data transfer tools. The study aims to compare mobile banking transactions (volume and value) between a public sector bank (SBI) and a private sector bank (ICICI) in India. These banks were selected based on factors like inception date, number of branches, transaction data and active mobile banking users as of March 31, 2025. The researcher uses secondary quantitative data from the financial years 2020 - 2025. Through statistical and thematic analysis, the study seeks to identify trends and insights to support policymakers and financial institutions in promoting mobile banking adoption, focusing specifically on the two selected banks.},
        keywords = {Mobile banking, mobile wallets, mobile applications, online transaction, Near Field Communication (NFC).},
        month = {June},
        }