Rethinking Policy: Post-installation Experiences of Grid-connected Residential Rooftop PV Users in India

  • Unique Paper ID: 183615
  • Volume: 12
  • Issue: 3
  • PageNo: 2151-2155
  • Abstract:
  • Grid-connected rooftop PV (GRPV) systems are being promoted worldwide through energy policies to increase the share of renewable energy as a part of climate change mitigation efforts and to enhance energy security. A wide range of research explores the adoption trends of, barriers to, and drivers responsible for the deployment of GRPV systems. However, the post-installation experience of end users remains under-reported. The promotion of GRPV systems assumes particular significance in the global south as the region witnesses the rising electricity demand amid prospective economic growth. This qualitative research study is aimed to understand consumer satisfaction regarding financial benefits, policy delivery, system installation, postinstallation service, and the impact of GRPV systems on consumer electricity consumption. The data for the research was gathered through semi-structured questionnaires administered in two cities and one town in western India. The thematic analysis was performed to identify recurring patterns and themes within the collected data. Key findings from the study revealed the need for streamlining the subsidy disbursal process, pragmatic commitments from service providers, and improvement in the post-sale service offerings. It is observed that significant reductions in electricity bills play a pivotal role in the positive reception of GRPV systems. Geographic disparities in consumer satisfaction with service delivery have been noted, with urban areas reporting higher levels of satisfaction. The users reported minimal or no issues with the technical reliability of GRPV systems. The results underscore the need for expedited policy delivery and expanding the ambit of the existing policy frameworks beyond installation by including provisions to safeguard end users' expectations. Broadening the policy scope could encourage people to recommend the technology to others, ultimately promoting the adoption of PV systems. The research offers insights for policymakers and regulators to make informed decisions and support the development of effective policies for GRPV systems.

Cite This Article

  • ISSN: 2349-6002
  • Volume: 12
  • Issue: 3
  • PageNo: 2151-2155

Rethinking Policy: Post-installation Experiences of Grid-connected Residential Rooftop PV Users in India

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