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@article{185722,
        author = {NAGARAJAN M and Dr. A. RAMKUMAR},
        title = {A Study on Emotional Intelligence and Job Performance in Chennai’s IT Sector through Work Engagement},
        journal = {International Journal of Innovative Research in Technology},
        year = {2025},
        volume = {12},
        number = {5},
        pages = {2614-2620},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=185722},
        abstract = {This study investigates the influence of Emotional Intelligence (EI) on job performance among Information Technology (IT) professionals in Chennai, with a particular focus on the mediating role of work engagement. EI, which encompasses self-awareness, self-regulation, empathy, and social skills, is increasingly recognized as a critical factor in shaping workplace outcomes. Yet, its direct and indirect effects on employee performance within the highly dynamic IT sector remain insufficiently explored. The research adopted a quantitative approach, utilizing a structured questionnaire distributed among IT professionals from diverse organizations in Chennai. Data were analyzed using statistical techniques such as correlation, regression, and mediation analysis to evaluate the interrelationships among the constructs. The results demonstrate that EI has a significant positive effect on job performance, both directly and through the mediating influence of work engagement. Specifically, professionals with higher EI exhibit greater engagement, motivation, and resilience, leading to enhanced performance outcomes. These findings underscore the importance of fostering EI competencies through targeted training and integrating strategies that strengthen work engagement within organizational settings. The study contributes empirical evidence from the Indian IT context, offering practical implications for managers and policymakers aiming to enhance employee productivity and organizational effectiveness, while also highlighting avenues for future cross-industry and cross-cultural research.},
        keywords = {Emotional Intelligence (EI), Job Performance, Work Engagement, Employee Productivity, Organizational Effectiveness},
        month = {October},
        }