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@article{186084,
        author = {Kajin Karunakaran and Chandni K Nair},
        title = {Impact of Organizational Maturity and AI Integration on the Evolving Responsibilities of the Scrum Master: A Qualitative Study},
        journal = {International Journal of Innovative Research in Technology},
        year = {2025},
        volume = {12},
        number = {6},
        pages = {31-38},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=186084},
        abstract = {The role of Scrum Master has undergone significant transformation in recent years, driven by organizational maturity, technological advancement, and changing business expectations. This study examines how organizational evolution and AI integration are reshaping Scrum Master responsibilities across global organizations. A qualitative research approach was employed, conducting semi-structured interviews with 20 Scrum Masters from various IT organizations across India, Germany, Belgium, Australia, Singapore, and the USA. The study analyzed role evolution patterns, skill requirements, and the impact of AI tools on agile practices. The research identifies three distinct evolutionary stages of the Scrum Master role (SM 1.0, 2.0, and 3.0), with organizations increasingly seeking hybrid capabilities combining technical literacy, business acumen, and AI fluency. Traditional ceremony-focused practitioners face obsolescence, while those evolving toward business outcome orientation demonstrate enhanced organizational value. The findings indicate that the Scrum Master role is not disappearing but transforming into a more strategic, technically-informed, and AI-enabled position. Organizations with higher maturity levels expect Scrum Masters to function as business partners rather than process facilitators.},
        keywords = {Scrum Master Evolution, AI Integration in Agile, Organizational Maturity, Agile Transformation, Servant Leadership, Digital Transformation},
        month = {October},
        }