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@article{190360,
        author = {Dr Dhirendra Kumar Verma and Dr Nitin Dutt Bhardwaj and Brig. Dr. Pradeep Srivastava and Dr Garima Jaiswal and Dr Anubhuti and Dr Shallu Yadav and Dr Ram Milan Chauhan and Dr Sumit Garg},
        title = {Designing and Development of a QR Code-Based Wayfinding System for Tertiary Care Government Teaching Hospital: A Case Study of King George’s Medical University, Lucknow},
        journal = {International Journal of Innovative Research in Technology},
        year = {2026},
        volume = {12},
        number = {8},
        pages = {3515-3522},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=190360},
        abstract = {Background: Large tertiary care hospitals often have complex campus layouts, leading to navigation difficulties for patients and visitors. Traditional signage-based wayfinding systems are frequently insufficient in extensive medical campuses.
Objective: To design, develop a QR code–based digital wayfinding system integrated with Google Maps for King George’s Medical University (KGMU), Lucknow.
Methods: A descriptive and applied research study was conducted at KGMU, a tertiary care medical university with a campus area of approximately 7 km² comprising around 149 buildings. Major clinical, academic, and administrative facilities were geolocated using Google Maps. Department-specific and a unified “common” QR code were generated to provide navigation routes. Usability was assessed through observation and user feedback.
Results: A comprehensive list of key hospital facilities was mapped and linked through Google map link. Scanning the QR code enabled users to access real-time navigation routes via Google Maps. The system reduced dependency on information desks, improved navigation efficiency, and demonstrated high usability among smartphone users.
Conclusion: QR code–based wayfinding is a cost-effective, scalable, and user-friendly solution for large hospital campuses. The model developed at KGMU can be replicated in other tertiary healthcare institutions to enhance patient experience and operational efficiency.},
        keywords = {Wayfinding, QR code, Digital health, Hospital navigation, Google Maps, Smart hospital},
        month = {January},
        }