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@article{190395,
        author = {Dr.S.Poongodi and Swetha.P,},
        title = {A Study on Impact of Digital Payment on the Small Scale Business in Tiruppur District},
        journal = {International Journal of Innovative Research in Technology},
        year = {2026},
        volume = {12},
        number = {8},
        pages = {6331-6334},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=190395},
        abstract = {Digital payment systems have become an essential part of modern business operations, especially for small scale businesses. The research focuses on understanding the level of awareness, adoption, and usage of digital payment systems such as UPI, mobile wallets, debit cards, and internet banking among small scale business owners.
The study also examines how digital payments influence business performance in terms of sales growth, customer convenience, accounting accuracy, and operational efficiency. Primary data were collected from small scale business owners in Tiruppur District using a structured questionnaire, while secondary data were gathered from journals, reports, and websites. Simple percentage analysis and tables were used for data interpretation.
The findings reveal that digital payments have significantly improved transaction speed, reduced cash handling risks, and enhanced customer satisfaction. However, challenges such as security concerns, technical issues, and lack of digital literacy still affect full adoption. The study concludes that digital payments play a crucial role in strengthening small scale businesses and suggests the need for proper training, awareness programs, and improved digital infrastructure to maximize their benefits.},
        keywords = {Payments, Business, Internet banking , Customer satisfaction.},
        month = {January},
        }