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@article{192499,
        author = {Dr. YVR Prasanna Kumar},
        title = {AI-Enhanced Communication and Soft Skills Training for Undergraduate Students in Telangana: Perceptions and Outcomes in English Language Classrooms},
        journal = {International Journal of Innovative Research in Technology},
        year = {2026},
        volume = {12},
        number = {9},
        pages = {1633-1640},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=192499},
        abstract = {The rapid integration of Artificial Intelligence (AI) into educational environments has significantly reshaped English language pedagogy, particularly in the domains of communication and soft skills training. This study examines undergraduate students’ perceptions of AI-enhanced learning tools and evaluates their impact on communication competence and employability-oriented soft skills in English language classrooms in Telangana, India. Adopting a mixed-methods research design, the study draws on survey data from 180 undergraduate students across arts, science, and professional streams, supplemented by semi-structured interviews with students and English language instructors. AI tools such as conversational chatbots, automated feedback systems, and adaptive language-learning platforms were integrated into classroom instruction over a twelve-week period. Findings reveal that AI-assisted pedagogy significantly improves students’ confidence in spoken English, presentation skills, interpersonal communication, and self-directed learning. Students reported heightened engagement and reduced anxiety in language use, particularly among first-generation learners from rural and semi-urban backgrounds. However, concerns regarding over-dependence on AI tools, ethical use, and unequal access were also noted. The study argues that AI, when pedagogically mediated rather than technologically determinist, functions as an inclusive scaffold that enhances communication and soft skills without displacing the teacher’s role. The article concludes by proposing a context-sensitive AI-integrated communicative framework for undergraduate English classrooms in Telangana, with implications for curriculum design, teacher training, and digital equity in higher education.},
        keywords = {Artificial Intelligence, Communication Skills, Soft Skills, English Language Teaching, Undergraduate Education, Telangana, Employability},
        month = {February},
        }