Copyright © 2026 Authors retain the copyright of this article. This article is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
@article{192584,
author = {Pratichi Dhar and Kumar Shobhit and Hariraja Akash Gadiraju and Manish Arvind Kote and Indra Kumar B},
title = {Zipline: Life-saving drone service Re-defining the Supply Chain},
journal = {International Journal of Innovative Research in Technology},
year = {2026},
volume = {12},
number = {9},
pages = {3100-3113},
issn = {2349-6002},
url = {https://ijirt.org/article?manuscript=192584},
abstract = {The study investigates the disruptive nature of the application of drone logistics by Zipline to traditional supply-chain practices, and aims to discuss more general implications in the healthcare setting, in particular, Ghana and the health system of Rwanda. The key findings of the study examine the effects of drone technology in reducing the cost of transport, supply chain interruption, and increasing resiliency and sustainability. The study utilized a mixed methodology and collected both quantitative and qualitative data of 200 stakeholders with the help of the structured questionnaires which were quantified in a social sciences statistical package (SPSS) to analyze the data. The results of the analyses indicate that the drone logistics cargo at Zipline lowered the delivery time, cost, and improved the efficiencies and enabled the delivery of healthcare resources in rural settings. The regression test showed a statistically significant correlation between the drone technology and sustainable supply chain and resilient supply chain, whereas there was moderation of factors due to both supply chain sustainability and resiliency when using drone technology. The study concludes with recommendations stemming from the evidence of disrupting conventional supply chain mechanisms using drone logistics capabilities to develop a more agile, accessible, equitable and sustainable logistics system for healthcare. Future research and studies should focus on the scalability and sustainability of drone logistics in relation to geographic and economic contexts.},
keywords = {Drone logistics, Zipline, Supply chain resilience, Healthcare delivery, Sustainability, Last-mile distribution},
month = {February},
}
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