LEGAL LIABILITY IN UPI FRAUD CASES: ROLE OF BANKS, CONSUMERS, AND REGULATORS IN INDIA

  • Unique Paper ID: 198522
  • Volume: 12
  • Issue: 11
  • PageNo: 10254-10265
  • Abstract:
  • How the use of Unified Payments Interface (UPI) in India has changed billions of transactions in a way that is both convenient and efficient for so many digital transaction users. But, now as UPI catches momentum, so do the concerns about fraud and dispute resolution mechanisms which have become a challenge for both banks and consumers. The present paper explores the nature of UPI fraud per se and warrants of dispute resolution mechanism to be developed under Indian Regulatory Umbrella. In this way, the objectives of the research are to develop a legal measurement study within the framework of current legislation, reviewing existing types of UPI fraud and analyzing whether there should be a change in pattern for measures aimed at classifying disputes or Deficiencies and measure pointers that improve consumer protection initiatives level or prevention strategies against such phenomena. This study seeks to untangle the intricacies of UPI fraud, evaluate whether the current protections are enough, and suggest ways to address vulnerabilities within its infrastructure and beyond by analyzing laws, regulations, case studies and developments in technology. The results of this study is intended to provide valuable insights for policy makers, regulators, banks and consumers in order to strengthen the security and integrity of the UPI ecosystem.

Copyright & License

Copyright © 2026 Authors retain the copyright of this article. This article is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

BibTeX

@article{198522,
        author = {Dr. Mincy Vinod Satija},
        title = {LEGAL LIABILITY IN UPI FRAUD CASES: ROLE OF BANKS, CONSUMERS, AND REGULATORS IN INDIA},
        journal = {International Journal of Innovative Research in Technology},
        year = {2026},
        volume = {12},
        number = {11},
        pages = {10254-10265},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=198522},
        abstract = {How the use of Unified Payments Interface (UPI) in India has changed billions of transactions in a way that is both convenient and efficient for so many digital transaction users. But, now as UPI catches momentum, so do the concerns about fraud and dispute resolution mechanisms which have become a challenge for both banks and consumers. The present paper explores the nature of UPI fraud per se and warrants of dispute resolution mechanism to be developed under Indian Regulatory Umbrella. In this way, the objectives of the research are to develop a legal measurement study within the framework of current legislation, reviewing existing types of UPI fraud and analyzing whether there should be a change in pattern for measures aimed at classifying disputes or Deficiencies and measure pointers that improve consumer protection initiatives level or prevention strategies against such phenomena. This study seeks to untangle the intricacies of UPI fraud, evaluate whether the current protections are enough, and suggest ways to address vulnerabilities within its infrastructure and beyond by analyzing laws, regulations, case studies and developments in technology. The results of this study is intended to provide valuable insights for policy makers, regulators, banks and consumers in order to strengthen the security and integrity of the UPI ecosystem.},
        keywords = {UPI, Unified Payment Interface, Cashless India, Scams, UPI Scam, Digital Transaction, Digital Payment.},
        month = {April},
        }

Cite This Article

Satija, D. M. V. (2026). LEGAL LIABILITY IN UPI FRAUD CASES: ROLE OF BANKS, CONSUMERS, AND REGULATORS IN INDIA. International Journal of Innovative Research in Technology (IJIRT), 12(11), 10254–10265.

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