The Relationship Between Work Autonomy and Work Alienation: The Mediating Role of Psychological Safety Among Service Sector Employees in India

  • Unique Paper ID: 205384
  • Volume: 13
  • Issue: 1
  • PageNo: 6452-6460
  • Abstract:
  • Work autonomy and psychological safety are important factors that influence how employees feel about their work. This study looked at how work autonomy, psychological safety, and work alienation are related among employees in the service sector in India. Data was collected from 234 employees using a structured online questionnaire with standard measures for each variable. Spearman correlation analysis revealed a significant positive relationship between work autonomy and psychological safety, and significant negative relationships between work autonomy and work alienation, and between psychological safety and work alienation. Mediation analysis further indicated that psychological safety partially mediates the relationship between work autonomy and work alienation. These findings suggest that higher levels of work autonomy are associated with lower levels of work alienation, both directly and indirectly through psychological safety.

Copyright & License

Copyright © 2026 Authors retain the copyright of this article. This article is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

BibTeX

@article{205384,
        author = {Meurisa Analisa Fernandes and Dimple Bhatia},
        title = {The Relationship Between Work Autonomy and Work Alienation: The Mediating Role of Psychological Safety Among Service Sector Employees in India},
        journal = {International Journal of Innovative Research in Technology},
        year = {2026},
        volume = {13},
        number = {1},
        pages = {6452-6460},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=205384},
        abstract = {Work autonomy and psychological safety are important factors that influence how employees feel about their work. This study looked at how work autonomy, psychological safety, and work alienation are related among employees in the service sector in India. Data was collected from 234 employees using a structured online questionnaire with standard measures for each variable. Spearman correlation analysis revealed a significant positive relationship between work autonomy and psychological safety, and significant negative relationships between work autonomy and work alienation, and between psychological safety and work alienation. Mediation analysis further indicated that psychological safety partially mediates the relationship between work autonomy and work alienation. These findings suggest that higher levels of work autonomy are associated with lower levels of work alienation, both directly and indirectly through psychological safety.},
        keywords = {Psychological Safety, Work Alienation, Work Autonomy},
        month = {June},
        }

Cite This Article

Fernandes, M. A., & Bhatia, D. (2026). The Relationship Between Work Autonomy and Work Alienation: The Mediating Role of Psychological Safety Among Service Sector Employees in India. International Journal of Innovative Research in Technology (IJIRT), 13(1), 6452–6460.

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