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A STUDY ON CUSTOMERS SATISFACTION TOWARDS ONLINE BANKING TRANSACTIONAL SERVICE WITH SPECIAL REFERENCE TO CHENNAI CITY

  • Unique Paper ID: 154277
  • Volume: 8
  • Issue: 10
  • PageNo: 403-406
  • Abstract:
  • The banking sector has been emerging over decades as a highly vibrant and dynamic sector in Indian Economy. The technological innovation and rapid growth in information technology result in simplified financial transactions over the internet. The objective of the study is to find out the customer satisfaction related to Online banking transactional service. The study was analyzed with 120 respondents. Simple percentage analysis and Ranking analysis were the statistical tools used. The conclusion is that the online banking provides more convenience and flexibility to the customers.
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Cite This Article

  • ISSN: 2349-6002
  • Volume: 8
  • Issue: 10
  • PageNo: 403-406

A STUDY ON CUSTOMERS SATISFACTION TOWARDS ONLINE BANKING TRANSACTIONAL SERVICE WITH SPECIAL REFERENCE TO CHENNAI CITY

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Impact Factor
8.01 (Year 2024)
UGC Approved
Journal no 47859

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