To analyze expectation and satisfaction of glazed tile customers
NIDHI, Sanjay Medhavi
Ceramic Tiles, consumer expectation, consumer satisfaction, and Indian context
Work on improving the construction industries of developing countries has been going on for about a generation. In its early stages, some progress was made, and the prescriptions offered were implemented in several countries. In practise, however, the results have been disappointing. Some of the methods employed, inferences drawn, and conclusions reached have been criticised. When the word "tile" is mentioned, our thoughts immediately turn to China, the creator of Covid-19. China is the only country that owns more than 90% of rare earth minerals, and the rest of the world relies on China for mineral imports. According to data, China is the leading country in terms of product and mineral manufacturing and export. Brazil comes in second, and India comes in third among the top three tile manufacturing countries.
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Unique Paper ID: 154895

Publication Volume & Issue: Volume 8, Issue 12

Page(s): 588 - 589
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