IMPACT OF MOBILE BANKING ON EXPANSION OF BANKING SERVICES

A.Bharathi Reddy

IMPACT OF MOBILE BANKING ON EXPANSION OF BANKING SERVICES

Authors: A.Bharathi Reddy

Unique Paper ID: 167229
Volume: 11
Issue: 3
PageNo: 1255-1261

Keywords: No Keywords Found

Abstract:
The introduction of Internet Banking is the most recent technological advancement that has had a significant effect on developing banking services. It has aided users’ connections to their bank’s accounts at any point. Owners are in a position to conduct financial transfers, review account information, obtain a bank statement, and pay their bill from wherever. However, the most significant impediment to the advancement of online banking is the need for a particular computer with a wired internet link. It is not a problem in many developed countries, but it is still a major issue for most emerging countries, such as India. M-banking is basically a workaround for internet banking’s limitations. In today’s world, the term ‘mobile banking’ has become extremely common. It simply refers to financial and non-financial activities that are carried out by logging into a bank’s website via a cell phone, such as payments between accounts, reviewing account balances, and potentially paying bills. Mobile banking is mostly carried out via the internet on cell phones or through SMS, although it can also be carried out through the use of special services known as clients downloaded on mobile phones. In this analysis, the research approach used was the questionnaire method. It’s used to gather data from SBI employers in Hyderabad who serve in specific divisions. A sample is a subset of the population that reflects the whole. The analyst gathered information at his leisure. A total of 100 people were included in the study. The aim of this study was to learn about the perceptions and the knowledge of customers (from different SBI branches) about mobile banking. The suggested investigation would recommend and effect to find out how mobile banking affects profitability. Through this research, we will learn about the advantages of mobile banking as well as whether or not mobile banking is truly beneficial. Early Mobile Banking • Before smartphones, mobile banking used text messages (SMS). • European banks offered early web-based mobile banking. Modern Mobile Banking: • Smartphone apps became popular after 2010. • Banks use both SMS and apps for account info and alerts. Indian Bank History: • British East India Company established banks in the 1800s. • These merged to form the Imperial Bank of India in 1921. State Bank of India (SBI): • Large public sector bank: SBI is a major bank owned by the Indian government. • Rich history: Founded in 1806, it has a long history of serving India. • Focus on customers: SBI has a large network of branches and serves millions of customers. • Security reminder: SBI warns customers about phone scams and never to share personal information.

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Cite This Article

ISSN: 2349-6002
Volume: 11
Issue: 3
PageNo: 1255-1261

IMPACT OF MOBILE BANKING ON EXPANSION OF BANKING SERVICES

Available: https://ijirt.org/Article?manuscript=164982

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UGC Approved
Journal no 47859

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