Copyright © 2025 Authors retain the copyright of this article. This article is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

@article{165659,
        author = {Aaheli Bakshi},
        title = {Evaluation of Online Appointment Systems and Challenges in a Multi-Specialty Hospital at Jaipur},
        journal = {International Journal of Innovative Research in Technology},
        year = {},
        volume = {11},
        number = {1},
        pages = {1709-1720},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=165659},
        abstract = {This study investigates the implementation and effectiveness of online appointment systems in a multi-specialty hospital, focusing on the system's adoption rate, user satisfaction, and operational challenges. The research employs a descriptive design and utilizes quantitative methods to analyze data from a sample of 80 employees through questionnaires and OPD records over three months. The findings reveal significant insights into the usability, navigation ease, user satisfaction, and data security of the online appointment system, alongside the challenges faced by employees and patients. Recommendations are proposed to enhance system efficiency and patient experience.},
        keywords = {Online Appointment System, Patient Satisfaction, Healthcare Management, System Usability, Data Security, Operational Challenges.},
        month = {},
        }