Hotel Management Students' Perspectives on Employee Turnover: Insights for Retention Strategies

  • Unique Paper ID: 177032
  • Volume: 11
  • Issue: 12
  • PageNo: 1-5
  • Abstract:
  • Employee turnover continues to be a critical challenge in the hospitality industry, impacting service quality, operational costs, and organizational culture. This study explores the perspectives of hotel management students—future industry professionals—on the causes, consequences, and potential solutions related to employee turnover. Using a structured questionnaire distributed among 315 final-year hotel management students across five institutions, the research gathered insights into perceived organizational factors, job satisfaction elements, leadership practices, and career expectations that influence employee retention. The findings reveal that lack of career growth, poor work-life balance, insufficient recognition, and ineffective management practices are primary contributors to turnover intentions. Students emphasized the importance of mentorship programs, transparent career pathways, supportive leadership, and wellness initiatives in reducing attrition rates. This paper offers valuable recommendations for hoteliers and HR managers to design employee-centered retention strategies, aligning them with the aspirations and expectations of the emerging workforce. Understanding student perceptions can bridge the gap between academic preparation and industry realities, fostering a more sustainable and committed hospitality workforce.

Copyright & License

Copyright © 2025 Authors retain the copyright of this article. This article is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

BibTeX

@article{177032,
        author = {Arun A and D. Gunaseelan},
        title = {Hotel Management Students' Perspectives on Employee Turnover: Insights for Retention Strategies},
        journal = {International Journal of Innovative Research in Technology},
        year = {2025},
        volume = {11},
        number = {12},
        pages = {1-5},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=177032},
        abstract = {Employee turnover continues to be a critical challenge in the hospitality industry, impacting service quality, operational costs, and organizational culture. This study explores the perspectives of hotel management students—future industry professionals—on the causes, consequences, and potential solutions related to employee turnover. Using a structured questionnaire distributed among 315 final-year hotel management students across five institutions, the research gathered insights into perceived organizational factors, job satisfaction elements, leadership practices, and career expectations that influence employee retention. The findings reveal that lack of career growth, poor work-life balance, insufficient recognition, and ineffective management practices are primary contributors to turnover intentions. Students emphasized the importance of mentorship programs, transparent career pathways, supportive leadership, and wellness initiatives in reducing attrition rates. This paper offers valuable recommendations for hoteliers and HR managers to design employee-centered retention strategies, aligning them with the aspirations and expectations of the emerging workforce. Understanding student perceptions can bridge the gap between academic preparation and industry realities, fostering a more sustainable and committed hospitality workforce.},
        keywords = {Career Development; Employee Retention; Employee Turnover; Hospitality Industry; Workforce Sustainability},
        month = {July},
        }

Cite This Article

  • ISSN: 2349-6002
  • Volume: 11
  • Issue: 12
  • PageNo: 1-5

Hotel Management Students' Perspectives on Employee Turnover: Insights for Retention Strategies

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