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@article{183472,
        author = {Adity Dokania},
        title = {Scaling SRE Practices for 24/7 Global Operations},
        journal = {International Journal of Innovative Research in Technology},
        year = {2025},
        volume = {12},
        number = {3},
        pages = {2339-2344},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=183472},
        abstract = {In today’s hyper-connected digital landscape, system reliability is no longer optional—it’s foundational. As organizations expand globally and users demand continuous availability, traditional Site Reliability Engineering (SRE) approaches face significant limitations. This review explores the evolution, challenges, and innovations in scaling SRE practices to support 24/7 global operations. Drawing from empirical data, real-world case studies, and leading academic research, we examine how decentralized teams, automation, observability, and cultural intelligence contribute to resilient systems. The paper synthesizes a theoretical model, supported by experimental results, and offers a future-facing roadmap to guide organizations in evolving their SRE strategies. The findings advocate for a holistic, human-centric, and geographically distributed approach to reliability engineering.},
        keywords = {Site Reliability Engineering (SRE); Global Operations; 24/7 Availability; DevOps; Follow-the-Sun Model; Observability; Automation; Incident Management; Reliability Culture; Burnout Prevention},
        month = {August},
        }