Copyright © 2025 Authors retain the copyright of this article. This article is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

@article{186523,
        author = {Dr. Sampada B. Deshmukh and Mayuri Rajendrakumar Patekar},
        title = {Consumer Attitude Towards Contactless Payment Methods},
        journal = {International Journal of Innovative Research in Technology},
        year = {},
        volume = {12},
        number = {no},
        pages = {353-357},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=186523},
        abstract = {The rapid advancement of technology in the financial sector has revolutionized consumer behaviour, especially in payment systems. Contactless payment methods, including NFC-enabled cards, mobile wallets, and QR code-based payments, have emerged as a preferred choice for consumers due to their convenience, speed, and security. This study explores the attitudes of consumers towards contactless payment methods, focusing on factors influencing their adoption, usage patterns, and concerns. 
Through a combination of qualitative and quantitative research methodologies, this paper identifies key determinants such as ease of use, perceived security, trust in technology, and demographic variations. The study also highlights how the COVID-19 pandemic accelerated the shift towards contactless payments, reshaping consumer preferences. Despite widespread adoption, certain challenges, including lack of awareness, technological barriers, and privacy concerns, persist among specific consumer segments. 
Findings reveal a generally positive attitude towards contactless payments, with younger, tech-savvy individuals showing higher acceptance rates. However, older generations exhibit hesitancy due to perceived risks and unfamiliarity with technology. The paper concludes by emphasizing the need for increased consumer education, robust security measures, and improved accessibility to ensure equitable adoption of contactless payment systems. These insights offer valuable implications for policymakers, financial institutions, and technology providers aiming to foster a cashless economy.},
        keywords = {Contactless payments, consumer attitude, QR codes, cashless economy digital payments, COVID 19.},
        month = {},
        }