JOB SATISFACTION OF BANK EXECUTIVES A Comparative Study of Public and Private Sector Banks

  • Unique Paper ID: 204381
  • Volume: 13
  • Issue: 1
  • PageNo: 1754-1759
  • Abstract:
  • Job satisfaction is one of the most important determinants of employee performance and organizational effectiveness, particularly in the banking sector where employees work under continuous pressure and rapidly changing business conditions. Robbins and Judge defined job satisfaction as the positive feelings employees develop toward their jobs, which significantly influence motivation, productivity, morale, and organizational commitment. In recent years, the banking industry has undergone major transformation due to globalization, digitalization, technological advancements, increased competition, and rising customer expectations. These developments have considerably altered the working environment of bank executives and created challenges related to workload, target achievement, customer relationship management, and work-life balance. The present study examines the level of job satisfaction among executives working in public and private sector banks of east godavari. The study is based on both primary and secondary data. Primary data were collected through a structured questionnaire administered to bank executives, while secondary data were obtained from books, journals, reports, and previous research studies related to job satisfaction and employee behaviour. The findings reveal that job satisfaction among bank executives is influenced by factors such as salary and incentives, work environment, promotion opportunities, leadership support, job security, recognition, and work-life balance. Public sector employees reported greater satisfaction regarding job security and welfare benefits, whereas private sector employees expressed higher satisfaction with career growth opportunities and performance-based rewards. However, excessive workload, long working hours, and target pressure were identified as major causes of occupational stress and dissatisfaction in both sectors. The study concludes that improving employee welfare measures, organizational support, workplace conditions, and stress management practices can significantly enhance employee satisfaction, organizational commitment, productivity, and overall organizational effectiveness in the banking sector.

Copyright & License

Copyright © 2026 Authors retain the copyright of this article. This article is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

BibTeX

@article{204381,
        author = {K. SANJAY KUMAR},
        title = {JOB SATISFACTION OF BANK EXECUTIVES A Comparative Study of Public and Private Sector Banks},
        journal = {International Journal of Innovative Research in Technology},
        year = {2026},
        volume = {13},
        number = {1},
        pages = {1754-1759},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=204381},
        abstract = {Job satisfaction is one of the most important determinants of employee performance and organizational effectiveness, particularly in the banking sector where employees work under continuous pressure and rapidly changing business conditions. Robbins and Judge defined job satisfaction as the positive feelings employees develop toward their jobs, which significantly influence motivation, productivity, morale, and organizational commitment. In recent years, the banking industry has undergone major transformation due to globalization, digitalization, technological advancements, increased competition, and rising customer expectations. These developments have considerably altered the working environment of bank executives and created challenges related to workload, target achievement, customer relationship management, and work-life balance.
The present study examines the level of job satisfaction among executives working in public and private sector banks of east godavari. The study is based on both primary and secondary data. Primary data were collected through a structured questionnaire administered to bank executives, while secondary data were obtained from books, journals, reports, and previous research studies related to job satisfaction and employee behaviour.
The findings reveal that job satisfaction among bank executives is influenced by factors such as salary and incentives, work environment, promotion opportunities, leadership support, job security, recognition, and work-life balance. Public sector employees reported greater satisfaction regarding job security and welfare benefits, whereas private sector employees expressed higher satisfaction with career growth opportunities and performance-based rewards. However, excessive workload, long working hours, and target pressure were identified as major causes of occupational stress and dissatisfaction in both sectors. The study concludes that improving employee welfare measures, organizational support, workplace conditions, and stress management practices can significantly enhance employee satisfaction, organizational commitment, productivity, and overall organizational effectiveness in the banking sector.},
        keywords = {Job Satisfaction, Bank Executives, Banking Sector, Employee Motivation, Work Environment, Organizational Commitment.},
        month = {June},
        }

Cite This Article

KUMAR, K. S. (2026). JOB SATISFACTION OF BANK EXECUTIVES A Comparative Study of Public and Private Sector Banks. International Journal of Innovative Research in Technology (IJIRT), 13(1), 1754–1759.

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