Regional Resolve: Web- Based Community Issue Reporting and Civic Response Management System

  • Unique Paper ID: 206841
  • PageNo: 652-657
  • Abstract:
  • The development of a web-based civic issue reporting platform provides an efficient and transparent method for improving communication between citizens and local authorities. This system enables users to report community-related problems such as streetlight failures, road damage, drainage blockages, and other civic concerns through a structured online interface. Citizens can upload issue details along with images, while authorized officials verify and respond using unique identification credentials to ensure authenticity. The platform incorporates essential modules such as issue tracking, search by district or region, and automated escalation of unattended reports. Social media sharing options enhance public awareness and encourage collective participation in community welfare. Anonymous user profiles safeguard citizen identity while maintaining the required legal information within the system’s database. Implemented using HTML, CSS, and JavaScript, the proposed platform ensures usability, accessibility, and real-time interaction. Experimental analysis demonstrates that the system significantly reduces manual reporting delays and enhances the accountability of authorities. This project contributes to digital governance initiatives by offering a user-friendly, efficient, and scalable solution for managing civic grievances.

Copyright & License

Copyright © 2026 Authors retain the copyright of this article. This article is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

BibTeX

@article{206841,
        author = {Pratheeksha P and Alwyn Edison Mendonca and Rashmitha and Punyashree Bhandary and Thilakraj S J},
        title = {Regional Resolve: Web- Based Community Issue Reporting and Civic Response Management System},
        journal = {International Journal of Innovative Research in Technology},
        year = {2026},
        volume = {13},
        number = {no},
        pages = {652-657},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=206841},
        abstract = {The development of a web-based civic issue reporting platform provides an efficient and transparent method for improving communication between citizens and local authorities. This system enables users to report community-related problems such as streetlight failures, road damage, drainage blockages, and other civic concerns through a structured online interface. Citizens can upload issue details along with images, while authorized officials verify and respond using unique identification credentials to ensure authenticity. The platform incorporates essential modules such as issue tracking, search by district or region, and automated escalation of unattended reports. Social media sharing options enhance public awareness and encourage collective participation in community welfare. Anonymous user profiles safeguard citizen identity while maintaining the required legal information within the system’s database. Implemented using HTML, CSS, and JavaScript, the proposed platform ensures usability, accessibility, and real-time interaction. Experimental analysis demonstrates that the system significantly reduces manual reporting delays and enhances the accountability of authorities. This project contributes to digital governance initiatives by offering a user-friendly, efficient, and scalable solution for managing civic grievances.},
        keywords = {Civic issue reporting, e-governance, web-based platform, public grievance system, digital governance.},
        month = {July},
        }

Cite This Article

P, P., & Mendonca, A. E., & Rashmitha, , & Bhandary, P., & J, T. S. (2026). Regional Resolve: Web- Based Community Issue Reporting and Civic Response Management System. International Journal of Innovative Research in Technology (IJIRT), 652–657.

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