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@article{172075,
        author = {Rakesh Kumar Giri},
        title = {A SYSTEMS FAILURE PERSPECTIVE ON KNOWLEDGE  MANAGEMENT},
        journal = {International Journal of Innovative Research in Technology},
        year = {2025},
        volume = {3},
        number = {2},
        pages = {288-296},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=172075},
        abstract = {Research in Knowledge Management has encountered challenges in defining what constitutes a failure, identifying potential causes, and cautiously attempting to predict such failures. This paper aims to introduce a methodology that reveals causal relationships, improves predictability, and guides practitioners in managing and learning from failures in Knowledge Management through a more rigorous analysis framework. Building on previous studies in Information Systems and Knowledge Management, the authors suggest that insights gained from the limitations of Information Systems failures can be beneficial when examining Knowledge Management failures. To accomplish this, we employ a systems failure approach. Although maintaining focus throughout this multi-phased methodology can be challenging, the practicality of the systems failure approach lies in the balanced framework it offers. The proposed method for addressing Knowledge Management failures is expected to surpass the existing simplistic factoring approach, providing practitioners with a clearer and more actionable roadmap compared to a complex interpretive method.},
        keywords = {Knowledge Management Failures, Systems Failure Approach, Knowledge Management failure analysis, failure analysis methodology, lessons from failures.},
        month = {January},
        }