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@article{187068,
        author = {BONDINAKALLU VISHNU PRIYA},
        title = {Comparative Case Study on the Compliance of Zomato and Swiggy with the Social Security Code, 2020},
        journal = {International Journal of Innovative Research in Technology},
        year = {2025},
        volume = {12},
        number = {6},
        pages = {3945-3947},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=187068},
        abstract = {The rise of platform-based employment has redefined labour relations in India, particularly within the food delivery sector. While the Code on Social Security, 2020 aims to extend welfare and protection to gig and platform workers, its enforcement across major platforms remains inconsistent. This study offers a comparative analysis of Zomato and Swiggy, India’s leading food delivery platforms, focusing on their compliance with the Social Security Code, 2020. Drawing upon contemporary academic literature, company disclosures, and policy analysis, the paper evaluates both platforms’ efforts in implementing registration, insurance, and welfare mechanisms. The findings reveal that both Zomato and Swiggy exhibit partial and voluntary compliance, highlighting the structural and regulatory challenges that continue to limit gig workers’ access to social protection.},
        keywords = {Social Security Code 2020, Gig Economy, Zomato, Swiggy, Labour Law, Platform Work, Compliance},
        month = {November},
        }