The impact of retail store design and layout on customer’s mind

  • Unique Paper ID: 184886
  • Volume: 12
  • Issue: 4
  • PageNo: 4504-4508
  • Abstract:
  • The design and layout of a retail store are far more than just aesthetic choices; they are powerful psychological tools that subtly shape the entire customer experience. This abstract explores how strategic elements like lighting, colour palettes, floor plan patterns, and merchandise placement directly influence a customer's perception, emotions, and behaviour.

Copyright & License

Copyright © 2025 Authors retain the copyright of this article. This article is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

BibTeX

@article{184886,
        author = {Manthan Chuhadiya and Sangeeta Jha},
        title = {The impact of retail store design and layout on customer’s mind},
        journal = {International Journal of Innovative Research in Technology},
        year = {2025},
        volume = {12},
        number = {4},
        pages = {4504-4508},
        issn = {2349-6002},
        url = {https://ijirt.org/article?manuscript=184886},
        abstract = {The design and layout of a retail store are far more than just aesthetic choices; they are powerful psychological tools that subtly shape the entire customer experience. This abstract explores how strategic elements like lighting, colour palettes, floor plan patterns, and merchandise placement directly influence a customer's perception, emotions, and behaviour.},
        keywords = {Retail Store Design, Store Layout, Consumer Psychology, Store Atmosphere (Ambience), Merchandise Display, Customer Perception, In-Store Marketing, Shopper Behavior, Product Assortment, Store Image, Category Management, S-O-R Model (Stimulus-Organism-Response)},
        month = {October},
        }

Cite This Article

  • ISSN: 2349-6002
  • Volume: 12
  • Issue: 4
  • PageNo: 4504-4508

The impact of retail store design and layout on customer’s mind

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